LEGAL INFORMATION
Privacy Policy
Draft updated 6 September 2026
1. Who we are
ComplyTrack Test Services Ltd (“ComplyTrack”, “we”, “us”) is the controller for personal data handled through this service. Our testing address is 1 Test Street, London, EC1A 1AA, United Kingdom. Contact: support@complytrack.example.
2. Information we collect
We may process account and workspace details, subcontractor contact information, compliance record metadata, evidence files, reminder and upload-request history, billing status, usage information, and essential technical logs.
3. Why we use it
We use information to provide and secure the service, manage subscriptions, send requested compliance communications, support users, improve reliability, and meet legal obligations. Depending on the activity, our proposed lawful bases are performance of a contract, legitimate interests, consent, or compliance with law.
4. Sharing and international transfers
We may use carefully selected hosting, database, file-storage, email-delivery, analytics, support, and payment providers. We do not sell personal data. Before launch, we will identify production providers and put appropriate data-processing and transfer safeguards in place.
5. Retention and security
Information is retained only as long as needed for the service, legal duties, disputes, and security. Production retention periods and account-deletion handling will be confirmed before launch. We use access controls and other reasonable safeguards, but no online service can guarantee absolute security.
6. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent where it is used. Contact us to make a request. You may also complain to the UK Information Commissioner’s Office.
7. Cookies and changes
We will describe any non-essential cookies and request consent where required before enabling them. We may update this policy and will show a revised date when we do.